FAQ
Answers for providers who want to run courses, prevention courses and member areas with Nextmember.
What is Nextmember?
Nextmember is the course and membership platform for the healthcare sector. It enables healthcare providers to build secure member areas, digital course systems and community platforms, with integrated payment management, user management and content delivery.
Who is Nextmember for?
For healthcare organisations that want to run digital courses or membership offerings; from prevention-course providers to clinics and digital-health companies.
How much does Nextmember cost?
Nextmember comes in three plans: Starter (€690 per month, up to 500 users), Professional (€3,690 per month, up to 5,000 users) and Enterprise with custom terms. You can find all details on our pricing page.
Is Nextmember GDPR-compliant?
Yes. Nextmember is built privacy-by-design: data export, deletion and consent management are integrated, all the way to compliance reporting.
Where is the data hosted?
On our own infrastructure in Germany, with data sovereignty from the ground up.
Can I process payments with Nextmember?
Yes. Payment processing is integrated: subscription management, invoicing and automated billing. The Professional plan supports custom payment gateways.
Can Nextmember generate certificates automatically?
Yes. On course completion, Nextmember automatically generates and sends certificates and attendance confirmations; ideal for prevention courses and trainings.
Can I offer courses internally and publicly?
Yes. You can provide courses internally in your organisation, such as fire-safety or hygiene trainings, or distribute them publicly to your customers.
Does Nextmember integrate with existing systems?
Yes. Nextmember connects to your existing infrastructure via its API; API access is included in the Professional plan.
How many users does Nextmember support?
From a small course area to unlimited members on the Enterprise plan. Content delivery scales to thousands of concurrent users.
Do I need technical knowledge to use Nextmember?
No. You provide your content, Nextmember takes care of the rest; through a clear, intuitive interface for administration and members.
How do I get started with Nextmember?
Request a quote via our pricing page. We typically respond within one business day.
What do you need to offer prevention courses?
As a rule, a recognised professional qualification and an approved course concept. For reimbursement by German statutory health insurers, the course also needs certification by the Central Prevention Testing Agency (ZPP). For digital delivery you additionally need a platform like Nextmember.
What is the Central Prevention Testing Agency (ZPP)?
The ZPP reviews and certifies prevention courses on behalf of Germany's statutory health insurers. Only certified courses qualify for participant reimbursement by their health insurer.
Can prevention courses be offered online?
Yes. Digital prevention courses can also be ZPP-certified. Nextmember provides the technical foundation, with experience from more than 20 courses certified on the platform.
What does prevention mean, in simple terms?
Prevention covers all measures that help avoid illness before it develops or worsens; for example through exercise, healthy nutrition, stress management or addiction prevention.
What types of prevention are there?
Commonly distinguished are primary prevention (avoiding onset), secondary prevention (early detection) and tertiary prevention (avoiding consequential damage). Prevention courses under § 20 SGB V mostly belong to primary prevention.
What fields of action exist for prevention courses?
The German GKV prevention guideline names, among others, exercise, nutrition, stress and resource management, and substance use. A course concept is assigned to one of these fields.
How do participants get prevention courses reimbursed?
Participants pay for the course first and then submit their attendance confirmation to their health insurer. Nextmember generates attendance confirmations automatically on course completion.
How do I sell my health courses online?
You need a platform with a course area, member management and payment processing. With Nextmember you provide your content, distribute courses publicly or internally, and bill automatically.